We reply to your questions:


 Should I repair or replace my garage door motor?

Click here for the answer.


Can I replace just one or two panels on my garage door? 

Click here for the answer.


Why do I need to replace both springs (or cables) when only one of them broke?

When there is a problem on the one side of the garage door mechanics, we usually need to attend to both sides. This is because the garage door must be properly balanced in order to work most efficiently and having an unbalanced garage door can cause damage which will need to be repaired down the line. Therefore, even if just one spring or cable breaks, we need to replace both springs or cables respectively.


Do you repair tip-up garage doors?

No we don’t. These doors are no longer made. It can be difficult and/or expensive to get parts. In the long run it is more cost-effective to install a new garage door. We do however automate tip-up garage doors if required.


Is my garage door motor too small for my garage door?

Read here for the explanation


How many times is the battery supposed to be able to open the garage door in a power outage?

Between 12 and 30 times depending on the door, door weight, size etc.

A standard motor has 2 x 12 V 1.2 A/h batteries. If you want to increase the number of times it can open, there are a couple of options:

  • It is possible to install 7.2 A/h batteries in a separate box  or even larger A/h batteries than 7.2, but it does depend on what you require.
  •  Another alternative to consider is solar charging to make sure the batteries stay charged.

What patterns are available for new wooden garage doors?

Click here for options

  What styles and colours are available for steel sectional garage doors?

Click here for the options


How do I know if my garage door needs a service?

Click here to learn how to assess your door.


For more information on our garage door repair services, see: garage door repairs services


Have other questions?